Yorkshire Water has welcomed more than 900 new colleagues since April 2025 as part of its £8.3bn investment programme, marking a major milestone for the company and the communities it serves.
The recruitment drive supports the company’s largest ever investment which is focused on improving customer service, reducing pollution and leakage, maintaining high-quality drinking water, and protecting Yorkshire’s rivers and coastline for generations to come.
The significant increase in colleagues reflects the scale of the work underway across the region, with new roles spanning engineering, environmental protection, customer service, digital, and operational teams.
Together, these colleagues are helping to deliver vital improvements that customers and communities will see and feel every day. So far, together colleagues have fixed over 15,000 leaks, replaced 120km of pipes, upgraded 100,000 smart meters, and supported the most financially vulnerable customers with £34m of bill support
Michelle Naisbitt, director of people at Yorkshire Water, said:
“This is an incredibly exciting time for Yorkshire Water. Welcoming more than 900 new colleagues since April shows the scale of our ambition and commitment to investing in both our people and the region. Our teams are at the heart of everything we do, and their work is essential in delivering the improvements our customers expect and deserve.”
Looking ahead, the company is preparing for further investment in 2026. The next 12 months will build on the progress in 2025, which saw more than 200 investment projects begin in 2025, and will include further investment in storm overflow reduction, new water mains, new boreholes and improved customer service.
“The vast majority of people working here are customers too, so we understand what matters most to Yorkshire. We know the work required is complex and will take some time to deliver, but we are committed to embracing change and are focused on creating a sustainable future for Yorkshire to benefit our customers, the environment and our people.”
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