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Last Chance for Public Input on Whitby Cliff Lift Replacement Bus Service

Saturday, 6 September 2025 06:00

By Matthew Pells

As the deadline for public feedback approaches on Sunday, residents and visitors are being urged to voice their opinions regarding the future of the replacement bus service for Whitby’s cliff lift.

North Yorkshire Council says the service, which has been in operation since the original lift was closed in 2022 due to safety concerns, is at a crossroads as passenger numbers remain low.

The cliff lift, a popular means of transportation for those wishing to access the promenade from the cliffs, was shut down after corrosion was discovered, rendering it unsafe for continued use. In response, North Yorkshire Council implemented a free replacement bus service to facilitate access to the waterfront.

However, the uptake of this service has been low. On average, only 630 single journeys are recorded each month, raising questions about the service's viability given its operational cost of over £50,000 per season.

A spokesperson from North Yorkshire Council stated,

"We are committed to making an informed decision that balances accessibility, demand, and financial responsibility. The feedback we receive from the community is crucial in guiding our next steps."

Residents and stakeholders have until Sunday, September 7, to submit their views on the service. The council emphasises the importance of public input in shaping the future of this essential transport option. Interested parties can participate in the consultation process by visiting the council's official website at https://www.northyorks.gov.uk/your-council/consultations-and-engagement/current-consultations/whitby-cliff-lift-replacement-bus-service-consultation

With the cliff lift being a key feature of Whitby's transport network, the outcome of this consultation could significantly impact accessibility for both locals and tourists alike.

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