Free support is being offered to Bridlington residents whose TV reception is impacted by upgrades to the mobile networks.
Mobile network services are being upgraded in Bridlington - boosting speed, performance and coverage but there is a small chance these improvements may cause interference to TV received through an aerial such as Freeview, BT, TalkTalk and YouView.
Symptoms could include intermittent sound, blocky images (pixelation) or loss of TV signal.
For residents who are affected by the upgrades, free support is available from Restore TV, an independent programme created by Digital Mobile Spectrum Limited (DMSL), an organisation owned by the UK's four mobile network operators: EE, Virgin Media O2, Three and Vodafone.
Restore TV's role is to ensure people can continue to enjoy free to view TV if mobile service upgrades cause TV interference. Restore TV reports to the Coexistence Technical Working Group, chaired by Ofcom, which monitors and advises on the programme to ensure free to view TV viewers' interest are properly served.
The programme offers additional support for people who are 75 years of age or older, are registered blind or partially sighted or receive any of the following benefits:
- personal independence payments (PIPs);
- attendance allowance;
- constant attendance allowance
- or War Pensioner's Mobility Support.
Ben Roome, CEO of Restore TV, said:
"We know just how important TV is to inform, entertain and provide welcome company. Restore TV exists to ensure we all can continue to access free to view TV as mobile services are improved across the country."
"If you see new TV interference, we're on hand to help you resolve the issue. We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free to view TV as normal. Full instructions are included, and we can provide further advice online and by phone if needed.
"In most instances, fitting the filter will resolve any issues, but if this isn't the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility."
Cable and satellite TV, such as Sky or Virgin, are not affected. However, viewers with these services, who also watch free to view TV through an aerial, can receive a free Restore TV filter.
Residents are more likely to be affected if they live in an area with weak digital television reception, have a TV signal booster and whose TV aerial is close to a mobile mast.
For residents in flats or communal buildings, Restore TV provides landlords or property managers with support to resolve the problem.
Any viewers who experience new interference to free to view TV should contact Restore TV on 0808 13 13 800 (free from landlines and mobiles) or at https://restoretv.uk/
Scarborough Tourism Board Urges Mayor to Scrap Proposed Tourist Tax
Oliver's Mount Celebrates 80th Anniversary With Record Racing Calendar In Scarborough
Scalby Fair Brings Spectacular Weekend Of Community Entertainment
Scarborough Athletic Prepare To Launch New Home Kit At The Tow Bar
BATA Helps Secure The Future Of Historic Malton Show
Barrowfest Returns Bringing Free Family Festival To Scarborough
Railway Lovers To Take Inspiration From Scarborough Train Event
Yorkshire Coast Cricket Action
Sailors Prepare For 210-Mile Race From Scarborough To Holland
Coastal Residents Facing Unfair Parking Charges, Says Hornsea Councillor
North Yorkshire Fire Service Publishes Debrief On Fylingdales Moor Wildfire
East Riding Residents Urged To Stay Safe In Open Water
Comments
Add a comment