Openreach have confirmed that a problem with equipment in the Scarborough telephone exchange was the cause of a widespread loss of internet access in the area on Wednesday
Large numbers of people reported a loss of internet connectivity in Scarborough from 10am on Wednesday affecting multiple providers.
A spokesperson for Openreach told This is the Coast:
“We had to replace a fault part in our Scarborough exchange this afternoon, which was causing disruption to broadband services in the local area. Engineers quickly identified the fault and replaced the piece of equipment that was causing the problem. People should now be able to get back online. We’re sorry for any disruption caused.”
Service was restored at around 5:30pm.
The outage had affected both residential and businesses customers.
Alan Knowles runs a business in Filey he said
"Down in Filey with 3 x providers (office and home). Plusnet, BT and Zen internet. Including a leased line too, which is concerning."
Paul Hesp checked with his service provider on Wednesday morning and was told..
""We have tested your service, and identified it is being affected by a incident in your local area.Incident detected:23-Dec-2020 10:25Estimated clear:23-Dec-2020 15:25Sorry for the inconvenience. We hope to have you back up and running as soon as possible.
Central Healthcare in Scarborough saidaffected their internet and phones
There were also reports that some shops are unable to take contactless payments as a result of the outage.


New Owner Sought For Scarborough's Alpamare Water Park
No Redundancies Expected As Bridlington Care Unit Staff To Be Redeployed Across Local NHS
North Yorkshire Councillors Urge Mayor To Reconsider Highway Funding Reallocation
Scarborough Athletic Reveal Pre-Season Fixtures As Council Updates On Pitch Repairs
Anglo American Says Woodsmith Project Boosts Regional Economy By Nearly £2 Billion
Scarborough And Whitby MP Welcomes Red Diesel Duty Cut
Two Yorkshire Coast Councillors Appointed As Chair And Vice-Chair Of North Yorkshire Council
Yorkshire Coast Mayors Back Northern Olympic And Paralympic Games Bid
Fears Devolution Will Fail Over 'York-Centric' Decisions
Scarborough Spot Checks For National Blue Badge Awareness Week
Public Urged To Have Their Say On Bridlington's Striking New Murals
The Rainbow Centre Announces Return of Whitby to Scarborough Charity Bike Ride







Comments
Add a comment