The number of people dissatisfied with the NHS 111 service on the Yorkshire Coast has been highlighted in a new study.
70 percent of people on the Yorkshire Coast have used the NHS 111 service in the last two years.
However a study by the local integrated care board shows that many people are unaware of the full range of service that can be accessed through the 111 phone line.
Anya Hazebroek is the NHS Humber and North Yorkshire Integrated Care Board's Executive Director of Communications, she says awareness of the range of services available needs to be improved.
Half of people who have used the NHS 111 service on the Yorkshire Coast say they were not satisfied by the experience.
Anya Hazebroek says the study will help them make improvements to the 111 service.
The study also asked patients how they usually access NHS services when they need to. Anya says GP services remain the most common entry point for patients.


Burniston Gas Well Plan Recommended for Approval Despite 1500 Objections
East Riding Councillors Condemn ‘Punitive’ Government Funding Review as Council Faces £100 Million Shortfall
Scarborough Athletic Chair Eyeing Playoffs
East Riding Council Facing "Tough Decisions" as New Operating Model Signals Looming Redundancies
Flood Warnings Issued For Scarborough's Sandside & Foreshore Road
Location for Scarborough's 400th Anniversary Sculpture Confirmed
New Chief Exec for Yorkshire Air Ambulance
Scarborough and Whitby MP Presses for Burniston Fracking Decision to be Delayed
Pickering and Filey MP Criticises Government for ‘Unfair’ Rural Funding Settlement
East Riding to Introduce Weekly Food Waste Collections Amid Long-Term Funding Fears
Eastfield Boxing Club Film to Get Scarborough Premiere
Scarborough Athletic Stunned By Minnows in Senior Cup







Comments
Add a comment