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Filey MP Welcomes New Temporary Banking Hub

Filey's MP wants to see more Banking Hubs introduced in local towns to help businesses cope with the dwindling numbers of banks.

Kevin Hollinrake says he's heard from local businesses who find it difficult to deposit their takings as result of the bank branch closures.

The introduction of a temporary banking hub in Filey has been welcomed by the town's MP.

A new temporary banking hub has opened its doors at 16 Belle Vue Crescent, Filey, YO14 9AD, offering vital financial services to the community. The hub is open Monday to Friday, 9am to 5pm and provides a shared banking space for customers of all major banks and building societies.

One of the key features of the Filey Banking Hub is the presence of Community Bankers, offering face-to-face support for a range of banking needs, such as payments and transfers, account management, and online banking.

Plans have been submitted for a permanent banking hub in the former Holdsworth amusement centre building, but MP Kevin Hollinrake says the temporary hub on Belle Vue Crescent is a welcome addition.

The temporary banking hub will see different Community Bankers available on specific days of the week.

It offers a counter service operated by the Post Office, where customers of all major banks can carry out regular cash transactions, Monday to Friday, 9am-5pm. It also offers a Community Banker service where customers can talk to their own bank about more complicated issues on the day their bank is in the Hub:

  • Monday: Santander AM / NatWest PM
  • Tuesday: Halifax (from 4 November)
  • Wednesday: Barclays
  • Thursday: Virgin Money (from November TBC)
  • Friday: HSBC

Importantly, customers can use the hub's services even on days when their bank's Community Banker is not present. The Post Office counter service is available throughout the hub's opening hours, ensuring accessibility for all. Services at the counter include:

  • Cash withdrawals and deposits
  • Cheque deposits
  • Balance checks
  • Utility bill payments
  • PIN management
  • Change collection (for registered businesses)

The decision to station Community Bankers at the hub is determined by the customer base of each bank in the local area. Banks with more customers in Filey are more likely to have a dedicated Community Banker present.

The temporary banking hub in Filey represents a crucial step in maintaining access to essential financial services within the community, particularly following the closure of traditional bank branches. It offers a vital resource for residents and businesses who rely on face-to-face banking services and provides a sense of security during a time of change within the banking industry.

A former amusement arcade located at 38 Belle Vue Street in Filey has been earmarked as the site for a permanent banking hub. The application, submitted to North Yorkshire Council, is currently under review and open to public feedback.

Cash Access UK, a not-for-profit company established by UK banks and building societies, has put forward the plans. Their proposal includes the installation of new illuminated signs and an air conditioning unit.

The plans emphasise maintaining the character of the early 19th-century building, which currently houses residential flats on its upper floors. Accessibility is a key focus, with assurances that the hub will be wheelchair accessible and designed to minimise impact on surrounding properties.

This will be the second Banking Hub to open in North Yorkshire following Knaresborough. There are two more hubs planned for Richmond and Whitby.

Gareth Oakley, CEO at Cash Access UK:

“I’m happy to announce that our temporary Banking Hub in Filey is now open. Residents can now enjoy access to cash and face-to-face services once again. We’ll be able to provide an update to the community on a permanent location for the Hub soon.”

North Yorkshire Council’s leader, Cllr Carl Les:

“I know that many residents and businesses in Filey have eagerly anticipated the opening of this banking hub. These services are invaluable especially for our deeply rural and coastal communities, ensuring their access to cash services is protected. I’d like to thank Cash Access UK and our residents who played their part in securing access to these vital services.”

North Yorkshire Council’s member for the Filey division, Cllr Sam Cross:

"The opening of this hub is great news for residents and businesses who rely on cash and face-to-face banking services. People will now have access to a range of specialist services offered by established banks through the hub. I’m sure this will make a positive and significant difference in the town.”

There are more details about the temporary banking hub at https://www.cashaccess.co.uk/hubs/filey-north-yorkshire/

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