Homeowners in Bridlington are being warned to be alert following recent reports of cold-calls being made by businesses offering triple glazing.
Sales representatives have claimed that even recently installed double glazing should be replaced.
Humberside Police say a concerned homeowner reported being contacted by a rogue trader who told him that double glazing needed replacing with triple glazing. After convincing the homeowner to go ahead with the unnecessary work the trader took payment but failed to return.
Officers say that if you receive a cold-call claiming that existing glazing needs replacing you should..
- Check with the initial installer and ask them to inspect their work. If there is a problem, they may have a legal responsibility to put the matter right, especially if the work was done recently.
- Contact Citizens Advice consumer service for legal advice – 0808 223 1133.
- If you do receive a cold-call offering triple glazing
- Be very wary of any salesperson that asks for a large deposit or full payment up front.
- Reputable businesses are usually busy, be suspicious of any firm that offers to do work in a short time scale.
- Ensure any replacement windows and doors conform to current Building Regulations. If the business is not a member of a competent person scheme such Fenestration Self -Assessment Scheme (FENSA) or CERTAS, it is the homeowner’s responsibility to apply to the local authority for Building Regulations approval.
- Check with FENSA or CERTAS that the trader really is a member.
- Check on-line reviews.
- Ask for identification, all qualified installers should carry photo ID.
- Ask friends, neighbours and family who they would recommend.
- Get 3 quotes from different providers if possible and compare prices and work.
Concerns Raised Over Timescales For New Scarborough Harbour Boat Hoist
Flat Closed By Police in Scarborough Town Centre
Police Deploy Drones to Tackle Illegal E-Bikes and Scooters on the Yorkshire Coast
Yorkshire Coast Cricket Round-Up
Operation Trailblazing For Yorkshire Coast on Sunday
Man Arrested After Filey Bike Theft
Scarborough Tourism Board Urges Mayor to Scrap Proposed Tourist Tax
Oliver's Mount Celebrates 80th Anniversary With Record Racing Calendar In Scarborough
Scalby Fair Brings Spectacular Weekend Of Community Entertainment
BATA Helps Secure The Future Of Historic Malton Show
Railway Lovers To Take Inspiration From Scarborough Train Event
Sailors Prepare For 210-Mile Race From Scarborough To Holland
Comments
Add a comment