North Yorkshire Police says it is going to take a more robust approach to some calls for assistance.
The force is introducing a "Right Care Right Person" policy from January which means it might refuse to attend some calls for assistance if it's outside their core responsibilities.
Deputy Chief Constable - Mabs Hussain - says initially they will be focusing on calls from health professionals.
The force control room is continuing to deal with increasing numbers of calls and the force says in some instances the police are not the right people to respond.
Assistant Chief Constable Mike Walker says the first phase of the project will focus on health related calls.
Superintendent Fiona Willey, Customer Contact lead in the Force Control Room, says the control room does deal with a significant number of calls relating to health matters, the North Yorkshire Force has been holding workshops with partner organisations in the health field to highlight some of the problems.
Fiona says that in many situations the individual involved in a situation would be better served by someone other than a Police Officer.
Assistant Chief Constable Mike Walker says the new policy will be rolled out from January and will require additional training and support for control room staff who by their nature are keen to help people.
Humberside Police are already using the Right Care Right Person approach and have reported that more than 1,000 officer hours per month have been reallocated to core tasks as a result of the programme.


Air Displays And Parade Details Revealed For Scarborough Armed Forces Day
Busy Night For Fire Crews In Scarborough Following Flat And Caravan Blazes
The Rainbow Ball At Scarborough Spa Officially Sells Out
Secretary Of State Visits Scarborough To Tour Pride In Place Projects
Health Bosses Promise A Bright Future For Bridlington Hospital Following Care Unit Reprieve
Suspected Drink Driver Arrested Following Police Pursuit Near Scarborough
Appeal For Dog Walkers Who Intervened In Whitby Assault
East Riding Street Lighting Project Wins Top National Awards For Cutting Carbon
Scarborough Sixth Form Students Raise Funds For Whitby Children's Charity
Scarborough Training Provider Hits Major Milestone for Autism and Learning Disability Programme
Bridlington Round Table Donates £1,200 To Local Food Pantry
Council Blocks Filey Residents’ Flat Renovation Over Heritage Impact







Comments
Add a comment