The number of people dissatisfied with the NHS 111 service on the Yorkshire Coast has been highlighted in a new study.
70 percent of people on the Yorkshire Coast have used the NHS 111 service in the last two years.
However a study by the local integrated care board shows that many people are unaware of the full range of service that can be accessed through the 111 phone line.
Anya Hazebroek is the NHS Humber and North Yorkshire Integrated Care Board's Executive Director of Communications, she says awareness of the range of services available needs to be improved.
Half of people who have used the NHS 111 service on the Yorkshire Coast say they were not satisfied by the experience.
Anya Hazebroek says the study will help them make improvements to the 111 service.
The study also asked patients how they usually access NHS services when they need to. Anya says GP services remain the most common entry point for patients.
Nine Minutes from Glory: Heartbreak for Boro as Macclesfield Snatch Late Replay
Scarborough Foster Couple To Run New Support Hub For Vulnerable Children
North Yorkshire Faces Major Challenge to Prepare Local Plan in 30 Months
Record Numbers Of Young People Explore Future Careers At East Yorkshire Apprenticeship Expo
Historic Sleights Pub Set To Reopen Under New Local Ownership
Pre-Halloween Spooktacular Will Raise Vital Funds For Scarborough Hospice
Patients Could Opt Out of Care Over NHS Data Platform Fears, Councillors Warned
New Noodle Takeaway Planned For Flagship Filey Holiday Park
Scarborough Construction Skills Village To Reopen Following £2 Million Investment
Scarborough Athletic Face Tough FA Cup Test At Macclesfield
Classic Cars Set To Begin Epic 500-Mile Roman Road Journey From Robin Hood's Bay
Proposed Tourist Tax Sparks Fear Among Yorkshire Coast Accommodation Providers
Comments
Add a comment