Issues with mobile phone connectivity in Filey are causing problems for visitors trying to park their cars.
The Town council has heard how poor connectivity in the town means many people are unable to use the smart phone apps required to by car park tickets or use EV charging stations.
Filey's Deputy Mayor, Councillor Wendy Fenlon, says it's become a real problem for visitors to the resort.
"Our car parks and now our EV charging facility, all work on your downloading apps, connectivity at the car parks on the country park and on West Avenue is so poor that people who haven't already downloaded the app at home are finding they can't do it to pay the parking, and then they're being issued with parking tickets.
The level of connectivity is so poor that the speed at which the signals are coming through is so slow that the apps that you meant to download for a number of facilities that North Yorkshire are offering to visitors and to residents, you can't download the apps."
In April Filey Town Council rejected plans for the installation of free public WiFi in the town saying the area covered was too restricted and the ongoing maintenance costs were too high.
The installation of ‘access points’ had been proposed at 14 locations across the town at a total cost of £36,000 which would have been met by North Yorkshire Council.
NYC said it would also cover the first year of operational costs after which Filey Town Council would be responsible for the maintenance of each access point which would amount to £2,380 a year or around £200 a month.
Filey Councillor Sam Cross says he's asked North Yorkshire Council to look at the cost implications of expanding the area covered by the proposed scheme.
"The town council weren't happy with where the Wi-Fi pick-up points were going. It were too narrow.
So I contacted north Yorkshire officers and ask them to see what it would cost if they extended it along the seafront going all along to the royal parade and the cafe area where all the chalets, etc are, and also coming down to the cobble landing.
if it's gonna be sensible, it's gonna be right along the front, both sides, And also going along John Street. To the end of the corner.
So I'm still waiting for officers to come back to me on that with costings"
The Town Council has said that it could look into alternatives that would provide a more suitable and inclusive service for Filey,but has decided to wait for the outcome of the North Yorkshire Council costings first.
Free public Wi-Fi is currently available in 20 towns across North Yorkshire via the authority’s provider NYnet, including Scarborough, Whitby, Thirsk, Malton, and Harrogate.
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