The Cayton View Care Home near Scarborough has received a ‘good’ rating in its first inspection since opening.
The services at the Cayton View Care Home at Heather Pastures, Eastfield, have been rated as ‘good’ in all areas including safety, effectiveness, and leadership.
The Care Quality Commission (CQC) recently conducted two site visits to the service, which is provided and run by Cromwell Care Osgodby Ltd.
The care home provides accommodation and personal care for up to 66 adults under and over 65, including people living with dementia and physical disabilities.
At the time of the CQC’s inspection, there were 23 people using the service, which was registered with the regulator last October.
Inspectors said that people received safe care and support that was tailored to their individual needs with support from a dedicated “highly skilled staff team”.
“A good management structure enables timely escalation and response with actions to any incidents, accidents, or concerns.”
”The provider’s governance meant service oversight was robust with evidence supporting clear regulatory compliance to maintain and improve identified standards,” the CQC said in a newly published report.
The facilities, environment, and equipment were described as easy to navigate and were said to meet people’s diverse needs and support their independence in a “safe, warm, and homely environment”.
People using the service said they “felt safe living at the service and with the staff who supported them”.
“They spoke positively about their expectations and experiences of the care and support they received. Relatives told us they received honest communication about their loved ones,” the report states.
It adds: “The provider showed and promoted high values in pursuit of an inclusive, sustainable service with clear expectations of service provision adhered to by all involved.”
According to inspectors, there were enough suitably trained and recruited staff with the right skills, qualifications, and experience.
They also noted that “staff recruitment, induction, and training followed a robust policy resulting in a skilled and safe workforce to meet and respond to people’s needs”.
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