The NHS in the county have warned of impatience and frustration at longer wait times being taken out on receptionists and other patient-facing staff at doctors surgeries.
A number of Doctors surgeries in North Yorkshire say their reception and admin teams are being subjected to increasing levels of hostility and verbal abuse.
Health bosses say there is a lot of demand for GP services at the moment leading to longer wait times for appointments.
Amanda Bloor from the NHS says some patients seem to be venting their frustration on the admin staff:
Demand for NHS services in North Yorkshire is beginning to surpass pre-covid levels, leading to longer wait times for appointments especially at GP surgeries.
Amanda says they are encouraging patients to use other services like 111 and the NHS App when possible:


Nine Minutes from Glory: Heartbreak for Boro as Macclesfield Snatch Late Replay
East Riding Mum Ventures Change To System After Second Term Time Holiday Fine
North Yorkshire Faces Major Challenge to Prepare Local Plan in 30 Months
Pre-Halloween Spooktacular Will Raise Vital Funds For Scarborough Hospice
Did You See East Riding Bridge Colission?
Scarborough Foster Couple To Run New Support Hub For Vulnerable Children
Bridlington Town Back To Winning Ways
Yorkshire Coast Rugby Round Up
Pickering Town Back Into Top Ten With Victory
Record Numbers Of Young People Explore Future Careers At East Yorkshire Apprenticeship Expo
Historic Sleights Pub Set To Reopen Under New Local Ownership
Patients Could Opt Out of Care Over NHS Data Platform Fears, Councillors Warned







Comments
Add a comment